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Privacy Policy

A legal disclaimer

Last Updated: 02/04/2026

Lifeline Direct  (“we,” “us,” or “our”) is a service provided by NF Marketing Inc. We are committed to protecting your privacy and ensuring that your personal information is handled responsibly and transparently.

This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, submit an eligibility form, or interact with our services.

 Information We Collect

We may collect the following types of information:

Personal Information

  • Name

  • Phone number

  • Email address

  • Address (if provided)

  • Any information submitted through our eligibility or contact forms

Service Information

  • Details related to your service request

  • Appointment information

  • Support communications

Automatically Collected Information

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

  • Determine eligibility for Lifeline Direct services

  • Contact you regarding your application or service

  • Send service‑related updates, reminders, and notifications

  • Provide customer support

  • Improve our website and services

  • Maintain security and prevent fraud

  • Comply with legal and regulatory requirements

3. SMS Communications

By providing your phone number, you consent to receive service‑related text messages from Lifeline Direct, including:

  • Eligibility updates

  • Appointment reminders

  • Support responses

  • Important service notifications

Message frequency varies. You may opt out at any time by replying STOP. Reply HELP for assistance. Standard messaging rates may apply.

We do not sell or share your phone number with third‑party marketers.

4. How We Share Your Information

We may share your information only with:

  • Service providers who help us operate our business (e.g., SMS providers, hosting platforms)

  • Government agencies when required for Lifeline program eligibility

  • Legal authorities when required by law

We do not sell your personal information.

5. Data Security

We use industry‑standard security measures to protect your information from unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure.

6. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you

  • Request corrections

  • Request deletion

  • Opt out of communications

  • Limit certain types of data processing

To exercise these rights, contact us at:

Email: support@lifelinedirectservices.com Phone: [Your Business Number]

7. Cookies and Tracking Technologies

We may use cookies to improve your browsing experience, analyze website traffic, and personalize content. You can disable cookies through your browser settings.

8. Third‑Party Links

Our website may contain links to third‑party sites. We are not responsible for the privacy practices or content of those websites.

9. Updates to This Policy

We may update this Privacy Policy from time to time. The “Last Updated” date at the top of this page reflects the most recent revision.

10. Contact Us

If you have questions about this Privacy Policy or need assistance, contact us:

Lifeline Direct Inc Email: support@lifelinedirectservices.com Phone: ‪(385) 200-0154‬

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